Purchasing

BMX Bike Sizing

Check out our BMX Bike Size Guide Here!

Do you build custom bikes?

We sure do! Custom BMX bikes are our specialty and what we love doing. We offer discounts on custom builds as well as specialised labour including but not limited to; wheel builds, specialty wheel lacing, spoke cutting, bar cutting, steerer cutting a

How much are CLUB LUX points worth?

1 LUX BUX = 1 dollar (AUD$). The rate at which points are earned will vary at different times based on different promotions etc. You can see how many points you will earn at checkout!. Earn extra LUX BUX by sharing the love and referring your friends

Can I special order an item I can't find?

We stock a massive range of what we think are the best parts and bikes available. We deal with a wide range of suppliers so if you are looking for something in particular there's a good chance we can special order it in. � Fill out the Special Order

What is CLUB LUX?

CLUB LUX�is the exclusive�LUXBMX�Loyalty Program.�CLUB LUX�members receive access to exclusive offers and events as well as points on every purchase that can be used as store credit. What are you waiting for? Sign up below. Fill out the CLUB LUX

Can I get a discount?

You will find we have some of the most competitive prices on the market! In saying that we always consider price matching. If you've seen something advertised cheaper somewhere else you can fill out a price match form here. Note that we can't always

Do you sell Gift Vouchers?

We sure do! These are virtual and are emailed to you or the recipient you chose at the date and time selected at check out. These can be used online or in store. Take your pick right here!

Oneal Jersey Sizing Guide

How To Measure -� CHEST/BUST - With a cloth or soft tape, measure the circumference of chest approximately 1� below armpits and across breast bone. Make sure that tape is parallel to the ground. SLEEVE - Using a soft tape, with the elbow slightly

Oneal Glove Sizing Guide

How To Measure -� Measure the total circumference of your dominant hand, across your palm, just behind your knuckles- do not include your thumb. If your hand is between measurements, choose the size that you feel will be most comfortable- if you

Oneal Pants Sizing Guide

Fist Glove Sizing Guide

FIST Adult Gloves HOW TO DETERMINE GLOVE SIZE: Measure the width of the palm on your dominant/stronger hand. Choose the glove most closely matching your hand width measurement. FIST gloves are intended to be a snug fit. Glove Size Palm Width (cm)

Gain Pads Sizing Guide

Need a hand picking the right sized Gain pads? Check out the official Gain Protection sizing guide here.

Do bikes come pre-built?

If you are picking the bike up instore we will build it for you no worries!� When ordering online with standard bike delivery there will be some installation needed. You will need to install the front wheel, handlebars, pedals, and seat, then give

What hub guard fits my bike?

Hub guards can be super tricky to purchase as not all guards are compatible with all hubs. Generally, your safest bet it getting a guard but even then there are some variances with different model hubs.� The hub guards listed here are considered

Are safety pads and gloves sold in pairs?

Gloves, knee pads, shin pads, elbow pads, knee/shin/combo pads, and knee/shin/ankle combo pads are all sold in pairs. Ankle braces and supports are sold individually unless otherwise stated.

Do tyres come in pairs?

All tyres are sold individually unless otherwise stated.�

Can I get some free stickers?

Want some free stickers?! Easy! Just send a self-addressed stamped envelope to:� � Brock's Free Stickers� LUXBMX Store 1 Burke Street Woolloongabba,� Brisbane 4102 � Once we receive it we will fill it up with stickers and send it back to ya! Yewww!

Why is my order "On Hold"?

There could be a number of reasons your order has been put "on hold". Some reasons include, workshop related orders with assembly required and stock availability. If you are unsure and you have not been contacted you can hit us up directly using the

What does order status "Pick" mean?

When you make an order it will go directly to "Pick". If there are items that need to be ordered, once they are ordered it will change to "backorder approved". Once everything is ready to go it will be put into "pack" then dispatched.

What does "Backorder Approved" and "Stock in Transit" mean?

Any items with a 1 - 2 day, or 2 - 5 day handling, etc will need to be transferred from our supplier's warehouses. If your order status is "Backorder Approved" or "Stock in Transit" this means we have the parts on order and they are on the way to us

Why did I get declined by Afterpay?

The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments. For those who have only recently joined Afterpay, spending limits will generally be lower.� However, the longer a user is

I have an issue with my order.

If you have received a faulty item or you feel something is not right with your order get in touch with us immediately by emailing [email protected] We're real people and we'll get you sorted ASAP!

Do you price match?

At LUXBMX we strive to have the most competitive prices possible... We're broke BMXers ourselves! We understand that we may not always have the lowest price on some items but will do our best to match our competitor's prices. If you've seen a cheaper

What does '1-2 day Handling' mean?

LUXBMX works closely with some of Australia's best bicycle distributors to bring you the widest range of up to date BMX products. With limitations on space in our own warehouse, a number of items on our site may feature different stock level tags

Do you stock replacement decals (stickers) for bikes?

While we try to carry a huge rand of BMX stickers and replacement decals, not all bike brands offer replacements for their bikes and frame. If you're looking for specific decals, such as for a bike that is more than a few years old, and we aren't abl

Freestyle BMX Bike Size Guide

Here is a quick cheat sheet to give you an idea of what sized bike you will need!. For a full rundown of buying a new Freestyle BMX bike click here.

Ratings

We recommend always opting for either a 4 Star or a 5 Star rating for your specific application to ensure that you are getting the best possible match for your setup. 0 Star: Not Compatible. 1 Star: Not Recommended. 2 Star: Will work, but could hinde

Is this in stock?

If you are ordering online and wondering if an item is in stock or not, it's pretty straight forward. Any item that says "ADD TO CART" means we have it here and its ready to be shipped. Any item that says "Add to Cart: Leaves Store in 1-2 Business Da